FAQ

Shipping & Delivery

When will my order ship?
Orders are typically processed within 1–3 business days. You’ll receive tracking information by email once your order ships.

How long does delivery take?
U.S. delivery typically takes 3–7 business days after processing.

Do you ship internationally?
No. Teeology Clothing currently ships within the United States only.

Do you offer free shipping?
Free U.S. shipping is available when the eligible U.S. merchandise subtotal is $75 or more after discounts. Orders below the threshold are charged the shipping rate shown at checkout.

Orders & Tracking

Where is my tracking number?
Check your shipping confirmation email for your tracking number. If you need help, visit our Contact page and include your order number.

Returns & Refunds

What is your return policy?
You have 15 days after receiving your item to request a return. Items must meet the eligibility requirements in our Refund Policy.

How do I start a return?
Email info@teeologyclothing.com with your order details. If your return is accepted, we’ll send return instructions by email.

When will I get my refund?
Once your return is received and inspected, we’ll notify you whether the refund is approved. Approved refunds are sent to your original payment method within 10 business days; your bank or card provider may need additional processing time.

Sizing & Payments

How do I choose a size?
Use the size guide on the product page before ordering, since sizing can vary by product.

What payment methods are available?
The payment methods available for your order are displayed securely at Shopify checkout.

Customer Support

How can I contact Teeology?
Email info@teeologyclothing.com or use our Contact page. Include your order number when contacting us about an existing order.